At Hukums, we strive to deliver your orders in the most efficient way possible. We want you to enjoy your products as soon as possible, so here’s everything you need to know about our shipping and delivery process.
Shipping Methods & Delivery Time
We offer reliable shipping services to ensure your order reaches you safely and promptly. The following are our standard shipping options:
- Standard Shipping:
We offer standard shipping for all orders across India. Typically, your order will be delivered within 7-10 business days, with a maximum delivery time of 12 business days. However, delivery times may vary depending on your location and availability of the products. - Expedited Shipping:
For quicker delivery, we offer expedited shipping. Orders shipped via expedited shipping are usually delivered within 3-5 business days, depending on your location. - International Shipping:
At the moment, we offer shipping within India only. We are working on expanding to international delivery in the future. Stay tuned for updates.
Shipping Charges
Shipping fees are calculated based on your order weight, dimensions, and delivery location. You will see the exact shipping charges during checkout before you complete your order.
- Free Shipping:
We offer free standard shipping on orders above a certain value. Check the specific value during checkout to enjoy this benefit.
Order Processing Time
Once your order is placed, it will be processed and dispatched within 1-2 business days. Orders are processed during regular business hours (Monday through Friday). Orders placed on weekends or holidays will be processed on the next business day.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email or SMS, so you can easily track the status of your order. Simply use the tracking number on the courier's website for real-time updates.
Delivery Locations
We deliver to most locations within India. However, there may be some remote areas or regions where delivery services are unavailable or delayed. If we are unable to deliver to your location, we will notify you as soon as possible and provide a full refund if payment has already been processed.
Missed Deliveries
If you're unavailable to receive the delivery, the courier will attempt to deliver your order on the next business day. If the package is not successfully delivered after multiple attempts, it will be returned to us. In such cases, we will contact you for further instructions, and additional charges may apply to re-ship the order.
Packaging
We ensure that all products are securely packed for their journey to avoid any damage during transit. In case you receive a damaged package, please report it immediately so we can resolve the issue.
Delivery Issues
If there are any issues with your delivery, including delays or lost packages, please get in touch with our customer support team at shreesaienterprises242@gmail.com. We’ll do our best to resolve the situation as quickly as possible.
Return Shipping
In the case of a return or exchange, the customer is responsible for shipping the product back to us, unless the return is due to a damaged or incorrect item (see our Refund Policy for more details). Please refer to our return guidelines for more information.
Contact Us
If you have any questions regarding our shipping or delivery services, or if you need assistance tracking your order, feel free to contact us:
- Email: shreesaienterprises242@gmail.com
- Phone: 7986076239
Thank you for choosing Hukums! We appreciate your business and are committed to delivering your orders with care.
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